Engineering Manager
Spotify
An Opinionated View on Metrics Informed Development
If you have ever tried to find the right metrics, you know that finding the one that makes sense to the business and to your developers is more or less impossible.
No single function is right, and we need a way to find actionable metrics for developers, while focusing on value creation. We will present a framework to enable these functions to collaborate on metrics, for instance how to chose a metric in an OKR context.
We will address the critical issue of teams gaming the metrics; and what to fix to improve the situation.
We will then suggest a framework to reason about a metrics journey in an organisation, based on a layered approach: data-information-knowledge. This requires us to treat metrics as products, meaning focus, quality, and an MVP approach.
After years in the trading industry, Laurent Ploix joined Spotify in 2014 as a Product Manager to drive the client-side Continuous Integration environment. Three years ago, he joined the Platform Insights squad as an Engineering Manager, with the mission to understand productivity and foster a culture of data informed development in the Platform mission.
